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- 14 Mar 2022
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Greetings heroes of Arkesia,
Thank you for your patience while we worked to resolve an issue with in-game Powerpasses. As of Monday, August 15th, free Powerpasses (including the Punika and Vern Powerpasses) have been re-enabled.
We’re granting a Punika Growth Support pack to players impacted by this issue to help make up for the time where they were unable to utilize their Powerpass on a new character. All players who either (1) completed a quest to earn a free Powerpass (Ealyn’s Gift or Berver’s Friend) between July 23rd and when free Powerpasses were reenabled or (2) have an unused free Powerpass and actively logged in between July 23rd and when free Powerpasses were reenabled will receive one. The Punika Growth Support Pack will be delivered to your Universal Storage, and includes:
Purchased Powerpasses will remain disabled in the store while we continue to work on a resolution for ongoing issues with them. We will share more information when this work has been finalized.
Thank you for your patience as we sorted out the issues with free Powerpasses, and we will provide another update soon!
2 posts - 1 participant
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Thank you for your patience while we worked to resolve an issue with in-game Powerpasses. As of Monday, August 15th, free Powerpasses (including the Punika and Vern Powerpasses) have been re-enabled.
We’re granting a Punika Growth Support pack to players impacted by this issue to help make up for the time where they were unable to utilize their Powerpass on a new character. All players who either (1) completed a quest to earn a free Powerpass (Ealyn’s Gift or Berver’s Friend) between July 23rd and when free Powerpasses were reenabled or (2) have an unused free Powerpass and actively logged in between July 23rd and when free Powerpasses were reenabled will receive one. The Punika Growth Support Pack will be delivered to your Universal Storage, and includes:
- T3 Leapstone Selection Chest I
- Ancient Platinum Coin (20K Silver)
- T3 Fusion Material Selection Chest I
- Destruction Stone Crystal Pouch
- Guardian Stone Crystal Pouch
- Honor Shard Pouch (L)
Purchased Powerpasses will remain disabled in the store while we continue to work on a resolution for ongoing issues with them. We will share more information when this work has been finalized.
Thank you for your patience as we sorted out the issues with free Powerpasses, and we will provide another update soon!
2 posts - 1 participant
Read full topic
